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Skills Needed by a Complaint Handler and Functions and Characteristics Required in a Good Complaint System, circa 1980s

File / Documentation
Name

02-000310025.pdf

Size

1.09 MB

Format

Adobe PDF

Checksum (MD5)

c2df6ac047777e825b856d7cbafcbf60

Creator(s)
Rowe, Mary P. (Mary Potter), 1936-
Ombudsman Association
Description
For more information about this item, visit https://archivesspace.mit.edu/repositories/2/archival_objects/310025
Keywords
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